Mayo Clinic

Ryannon K. Frederick

The last three years have been challenging for health care. Broad workforce challenges, increasing patient complexity, economic uncertainty, and technological transformation have dominated the industry. Now more than ever, it is imperative to understand workforce pathways, preferences, and candidate-centric approaches. At its core, health care is centered on humanity. Patient care is a beautiful combination of art and science that can never be accomplished without connection, empathy, and relationships.

Those in practice and with experience in direct patient care understand the distinguishing factors that set an organization apart. They can speak to the demonstration of values with tangible examples around workload and performance expectations. They can articulate what makes an organization different and how staff engagement in practice decisions and professional development are supported. In today’s recruitment atmosphere of competitive salaries, sign-on bonuses, and educational incentives, it is important to differentiate what makes your organization unique. Having a direct link between recruitment and practice elevates the candidate’s experience, gives information in the applicant’s language, and helps guide efforts to determine where candidates can be found. An extra benefit to infusing health care professionals into recruitment allows for retention and job satisfaction in those roles.

Chief Nursing Officer roles include strategy development, operational execution and effectiveness, nursing practice quality, a voice to represent nursing, and being a leader for the organizations. Leveraging and supporting our staff to speak about our organization, share expertise in their practice, and interact with candidates has been a long-standing satisfaction of our applicants and staff. Additionally, the creation of a leadership role within the Department of Nursing