Developed with the sole purpose of making healthcare patient-centric, Royal Solutions’ information management platform enables patients to have complete access and control over information—why a specific medical exam was conducted, the results of an exam, the payment offered, insurers processing the claims —all on a single system. “Our platform provides ‘One Encounter,’ enabling patients to access and manage their information, as it traverses the healthcare system,” states Peter Nassif, CEO, Royal Solutions.
The platform makes complete patient engagement possible through a suite of customizable products, namely, Royal Kiosks, a revolutionary patient interface facilitating exam specific onsite check-in; the Royal Patient Portal, allowing for pre-registration, education, secure messaging, and results delivery; Royal Pay, powering eligibility, estimation and payments.
Our platform provides ‘One Encounter,' enabling patients to access and manage their information as it traverses the healthcare system
The products are equipped with Royal’s ‘Dual-Layer Encryption’ which ensures that even if there is an extreme case of a system penetration, the attack will not be able to decipher the stolen information. “Also, it is the only one of its kind, within healthcare technology, that empowers patients to demand their health records or profiles to be locked in cases of impending threats,” remarks Nassif. Through this model, Royal provides information security that surpasses the standards defined by HIPAA and PCI compliance.
The incredible success of this transformative approach to technology and services can be in large part, attributed to its leadership team combining a collective experience of over seventy years in technology, healthcare, financial services and management consulting. It is their diligent engagement in solving client challenges that has helped Royal consistently, engineer industry leading practices, and innovations, to maximize patient engagement.